The sole shareholder and director of an established creative agency wanted to borrow just under £1 million towards a £2.8 million property purchase. The business operated internationally, but a previous year’s accounts showed a fall in profits following reinvestment and expansion overseas.
That reduction had created difficulty with the mortgage application. The earlier financial results did not fit the income requirements of the lending route initially considered, despite the client’s substantial deposit and the more recent improvement in the business.
Another broker had been working on the application for almost a year, and the client was still awaiting final approval elsewhere. The case required a clear account of why profits had fallen, how trading had changed and what the latest financial evidence showed about the director’s ability to support the borrowing.
Onozzi identified a route through a lending team experienced in larger mortgages and prepared to assess the latest business performance alongside the circumstances behind the earlier fall in profits.
Onozzi engaged directly with the team assessing the application and used the updated financial information to explain the business’s position. The earlier reduction in profits was set in the context of reinvestment and overseas expansion rather than left as an unexplained decline.
The 2025 financial information showed a substantial increase in profits. We explained the factors supporting that improvement, including larger contracts, higher-value clients and changes to marketing and the way the agency converted enquiries into new business.
Forecasts indicated that turnover and profitability were expected to exceed the previous year’s figures. We presented these alongside the financial statements so that the company’s recent results and its expectations could be considered separately.
Following assessment of the information, the lender was satisfied that the client’s income could support the requested borrowing. Direct communication helped bring the relevant evidence into the assessment so that the decision reflected the business information available at the time of application.
A mortgage offer for £994,000 was secured within two weeks of application. This gave the client a confirmed lending offer for the planned purchase after a lengthy period of uncertainty with the earlier application.
The client had approval for the requested borrowing, giving them a basis for progressing the purchase. The decision took account of the latest financial evidence and the context behind the earlier fall in profits, resolving the financing difficulty that had delayed their plans.
